Hi,
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I would suggest you to check for the version of Windows you are using. To check the version of Windows installed on the system refer to the below link
Fix Universal Serial Bus (USB) Controller Driver Issue. Make sure to create a restore point just in case something goes wrong. Method 1: Uninstall Universal Serial Bus (USB) Controller Driver. 1.Press Windows Key + R then type devmgmt.msc and hit Enter to open Device Manager. On your Windows PC, you might experience a problem with a USB device like a printer, a camera, a keyboard, or a flash drive. To troubleshoot common USB-related issues, see the following resources. Import and manage all your photos.
Method 1:
a)If you still come across the issue, I suggest you to run Hardware Troubleshooter and then check for the issue.
b)If you still come across the issue, I suggest you to run Hardware Troubleshooter and then check for the issue.
c)Open the Hardware and Devices troubleshooter by clicking the Start button and then clicking Control Panel.
d)In the search box, type troubleshooter, and then click Troubleshooting. Under Hardware and Sound, click Configure a device.
e)If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Access the link below to know more about Hardware Troubleshooter:
Method 2: Uninstall USB host controllers.
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If the above step does not help us to diagnose the issue, uninstall the drivers for USB [Universal Serial bus] host controller and restart the computer. Let Windows install the generic drivers and then see if it helps you to fix the issue.
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a)Open Device Manager by clicking the Start button, then Device Manager in the search box.
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b)If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
c)Look for the device under USB [Universal Serial bus] host controller, right click on it and select Uninstall.
d)Reboot the computer.
e)On reboot, Windows 7 should re-install the drivers automatically.
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You can also refer to the link provided below for information on connecting the Dynex USB (Universal Serial Bus) to serial adapter with the system.